Carpentry and building, out of Pencoed
How we work
Three things we hold ourselves to
Most complaints about builders are not about the finish. They are about never getting a price, or getting one that changes once the job is open. Both of those are process problems, and process is something you can fix without being a better joiner than the next one.
You get a reply. The most common complaint about builders in this country is never hearing back at all.
You get the sizes in writing. Ranges, carcass sizes, panel layout and what is included, on paper before anything is ordered.
We say no when it is not our job. If a job needs a trade we are not, or a sign-off we cannot give, we will tell you that rather than have a go.
On site
How the work actually runs
Every quote follows a measure-up. Alcoves are rarely square, ceilings are rarely level and floors fall away, and all three change what can be built in that space. Nothing is priced or ordered off a photograph.
Floors get sheeted before anything comes out of the van. Cuts are made outside where the weather allows. The room is left usable at the end of every day, because most of this work happens in houses people are still living in.
FAQ
Questions we get asked before a job starts
Do you charge for the measure-up?
No. We come out, measure the room and send you a written spec with the ranges and sizes on it. You are under no obligation after that.
How long does a fitted wardrobe take?
It depends on the run, the site and whether the doors are made to order rather than stock. Rather than quote you a number that will not hold, the timescale goes on the written spec after the measure-up, so you have it before you commit to anything.
Where do the doors and kitchens come from?
Howdens. It is a trade account, which is why you will not find our prices published anywhere: the account pricing is not ours to put on a website. You get the range, the finish and the cost in writing with your spec, and you are welcome to look the same units up yourself.
Which areas do you cover?
Pencoed, Bridgend, Cardiff, Cowbridge, Porthcawl, Pontyclun, Llanharan and Llantrisant, plus the villages between them. Pencoed is home. If you are just outside the list it is still worth asking rather than assuming.
How much mess is there?
Some, and anyone who tells you otherwise has not done the work. MDF cutting throws fine dust that travels, so cutting is kept out of the room wherever there is a garage, a drive or a bit of garden to do it in. Ask at the measure-up what the plan is for your house, because a mid-terrace with no side access is a different job from a semi with a garage.
Notes
Straight answers on wardrobes, panelling and doors
The questions people ask before booking a visit.
